In this Privacy Policy (“Policy”), we describe how Kompass Diagnostics, Inc. (“Company,” “we,” “us,” or “our”) collects, uses, and discloses information that we obtain about visitors to our website www.kompassdx.com (the “Site”) and the services available through our Site (collectively, the “Services”).

By visiting the Site or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes.

Information We Collect About You

We collect information about you directly from you and automatically through your use of our Site or Services.

Information We Collect Directly From You

We may collect limited personal information directly from you when you submit inquiries through forms on our Site. This typically includes:

• Your name

• Email address

• Any additional information you provide in your message or inquiry

Information We Collect Automatically

We automatically collect certain information about your use of our Site through cookies and similar tracking technologies, including:

• IP address

• Browser type and operating system

• Pages you visit and links you click

• Duration and timing of your visit

• Referring URLs

To the extent permitted by law, we may combine this information with other data we collect, including personal information.

How We Use Your Information

We use the information we collect, including personal information, to:

• Respond to inquiries and provide customer service

• Understand how users interact with our Site and improve functionality

• Send you marketing communications (if you have opted in)

• Ensure compliance with applicable laws and our internal policies

• Investigate and prevent fraud or security issues

How We Share Your Information

We may share your information as follows:

• Service Providers: With vendors and service providers who assist us with hosting, analytics, and communications

• Business Transfers: As part of a sale, merger, or acquisition, your information may be transferred as part of business assets

• Legal Compliance: To comply with subpoenas, legal obligations, or regulatory requirements

• Protection and Safety: To enforce our policies, prevent fraud, or protect the safety of individuals

• Aggregated Data: With third parties in de-identified or aggregated form for research or marketing

Cookies and Tracking Technologies

We and our third-party service providers use cookies and similar technologies to track usage of our Site. We may combine this information with other personal information we collect from you (and our third party service providers may do so on our behalf).

Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Service. There are two types of cookies: session and persistent cookies.

• Session Cookies: Temporary cookies that disappear after you close your browser

• Persistent Cookies: Remain on your device to remember your preferences

Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. You can disable cookies through your browser settings. However, this may affect functionality on our Site.

Third-Party Analytics

We use automated tools like Google Analytics to evaluate usage of our Site. We may also use other analytic means to evaluate our Site. These tools may use cookies to collect data on your usage patterns. To learn more, visit the Google Privacy Policy or opt out via the Google Analytics Opt-Out Browser Add-on.

Do Not Track

Our Site does not currently respond to “Do Not Track” signals. However, you can disable some forms of tracking by adjusting browser settings or opting out of interest-based advertising via www.aboutads.info/choices or www.networkadvertising.org/choices.

Links to Third-Party Sites

Our Site may contain links to third-party websites. This Policy does not apply to the practices of those sites. Please review their privacy policies directly.

Security

We have implemented reasonable safeguards to protect your personal information. However, no security measures are 100% foolproof. Please take steps to protect your own data, such as using secure passwords and logging out of shared devices. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

Your Choices

You may opt out of receiving marketing communications by following the unsubscribe instructions in those emails. Note: transactional or account-related emails may still be sent.

Children Under 13

Our Services are not intended for children under 13. If we discover that a child under 13 has provided us with personal information, we delete such information from our systems.

Contact Us

If you have any questions about this Policy or our privacy practices, please contact us at info@kompassdx.com.

Changes to This Policy

We may update this Policy from time to time. The “Effective Date” above will reflect the most recent update. Significant changes will be noted on our Site or emailed to you at the email address we have on file for you. 

THESE TERMS AND CONDITIONS (“TERMS”) ARE A LEGAL CONTRACT BETWEEN YOU (“YOU” OR “USER”) AND KOMPASS DIAGNOSTICS, INC. (“COMPANY,” “WE,” “US,” OR “OUR”). THESE TERMS GOVERN YOUR USE OF THE WEBSITE LOCATED AT www.kompassdx.com, INCLUDING ANY ASSOCIATED DOMAINS, SUBDOMAINS, PAGES, CONTENT, OR SERVICES (COLLECTIVELY, THE “SITE”).

BY ACCESSING OR USING THIS SITE, YOU ARE AGREEING TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR OTHERWISE USE THE SITE.